Shipping and Returns Policy

Shipping conditions

  1. Estimated delivery time is 2-3 working days for national deliveries within the Iberian Peninsula
  2. Delivery time for international deliveries is 5-7 days.
  3. Delivery time may vary during sales season and during special promotions such as Black Friday or Blue Monday.
  4. In the event that we are unable to ship the product due to unavailability or any other circumstance, you will be notified as soon as we are able to confirm the said circumstance, on one of the methods of contact that you have provided to us. Any amount paid to us will be refunded immediately, except  delivery costs.
  5. Shipment costs and available destinations can be found in the table bellow. MOBAG is working to expand our delivery zones as soon as possible.
DELIVERY AREA Country Delivery cost Estimated delivery time
Spain (Peninsula) Espain (exc. Islands, Ceuta and Melilla) 5,90 € 2-3 days
Portugal (Peninsula) Portugal (except islands) 6,60 € 5-7 days
EUROPE I Germnay 9,80 € 5-7 days
Belgium 9,80 €
France 9,80 €
Italy 9,80 €
Netherlands 9,80 €
United Kingdom 9,80 €
EUROPE II Austria 18,00 € 5-7 days
Bulgaria 18,00 €
Cyprus 18,00 €
Denmark 18,00 €
Slovakia 18,00 €
Slovenia 18,00 €
Estonia 18,00 €
Finland 18,00 €
Hungary 18,00 €
Ireland 18,00 €
Latvia 18,00 €
Lithuania 18,00 €
Luxembourg 18,00 €
Malt 18,00 €
Poland 18,00 €
Czech Republic 18,00 €
Romania 18,00 €
Sweden 18,00 €
EUROPE III Belarus 59,90 € 5-7 days
Bosnia 59,90 €
Croatia 59,90 €
Georgia 59,90 €
Greece 59,90 €
Moldavia 59,90 €
Montenegro 59,90 €
Norway 59,90 €
Republic of Macedonia 59,90 €
Russia 59,90 €
Serbia 59,90 €
Switzerland 59,90 €
Turkey 59,90 €
Ukraine 59,90 €
Andorra Andorra 21,50 € 5-7 days

Terms of exchange / return

  1. Returns can be made within 14 calendar days from receipt of the same. The product must be returned in the exact same conditions in which it was received, in its original packaging, with no apparent signs of use and with correctly labelling.
  2. During the Christmas season, orders made after December 10th may be returned until January 15th, according to the general conditions indicated below.
  3. How to file a return

– Please send an email to mobag@mobag.es, stating your wish to return the backpack and indicating all personal contact details, purchase details and reason for the return.

– Please send the backpack using the same packaging with which the order was received to the following address:
MOBAG MIGHTY BACKPACKS, S.L.
Plaza de las Salesas nº 7 – 2º Izda.
28004 Madrid
Email: mobag@mobag.es
– Once we receive the return, you will be immediately notified for confirmation of the refund. The processing time for a return is approximately 15 working days.

– The shipping costs for products returned to our offices will be borne by the buyer.

Corporate contact details

For clarification on these conditions or any other queries, please contact:

Mobag Mighty Backpacks, S.L.
Plaza de las Salesas nº 7 – 2º Izda
28004 Madrid
Email: mobag@mobag.es