- Returns can be made within 14 calendar days from receipt of the same. The product must be returned in the exact same conditions in which it was received, in its original packaging, with no apparent signs of use and with correctly labelling.
- During the Christmas season, orders made after December 10th may be returned until January 15th, according to the general conditions indicated below.
- How to file a return
– Please send an email to firstname.lastname@example.org, stating your wish to return the backpack and indicating all personal contact details, purchase details and reason for the return.
– Please send the backpack using the same packaging with which the order was received to the following address:
MOBAG MIGHTY BACKPACKS, S.L.
Plaza de las Salesas nº 7 – 2º Izda.
– Once we receive the return, you will be immediately notified for confirmation of the refund. The processing time for a return is approximately 15 working days.
– The shipping costs for products returned to our offices will be borne by the buyer.